Get more out of your TKI software experience
with our services all around support

Use our Ticketcenter as well as telephone and remote support, benefit from our help tools and take part in our training courses within the TKI School. We also offer other services related to your software project.


With one click you reach our NET Help Center. Have your login data ready and enter your question or problem as a ticket. We will be happy to help you.

TKI School

The comprehensive training courses of TKI School offer the right tools for the successful use of our software modules in your company.


You can reach us during the support hours under the TKI Hotline +49 371 52333-38.

TKI Quicksupport

You get fast support for your software problem with
TKI Quicksupport

Order demand points

Use our web form to order demand point licenses for structural planning (NET Design), transfer to detailed planning (NET Engineering) and the export to publicy funded projects (GIS-Nebenbestimmungen).

A perfect start
with our software

In addition to our software modules, we offer you comprehensive services to optimally accompany your project start.


With good advice, your project will be a success. Our knowledge of the right software for your tasks results from our experience and the many successfully completed projects in the national and international broadband market.

Geodata management

Our experts support you in all tasks related to geodata management. We take over the exact initial data acquisition from different sources and support you in case of a system change.

Our service
during the project phase

Our team of experienced software developers and experienced support staff will support you during project implementation.


So that you can concentrate on your core­tasks, we take over the installation of the software purchased from us on your hardware components for you.

Software support

Even after the training, we will continue to support you with questions about working with the software. Our support team is available to you via the TKI Support Center, via our TKI Hotline or TKI Quicksupport via Webmeeting. So your questions and problems reach us at any time.

Your contact persons